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Shipping & Returns

SHIPPING Information:
Shipping on all orders is through the United States Postal Service.
Orders placed by 2:00 p.m. EST on "In Stock" items will be shipped the same day.
Orders placed after 2:00 p.m. EST for "In Stock" items will be shipped the next day.

Import duty or taxes are not included in shipping.
These charges are the buyers responsibility.
Please do not ask to falsify customs forms it is illegal.

RETURNS Information:
Any returns must be made within 7 business days of receipt of your order. You must call or e-mail for a return authorization.

Orders from this store will appear on your credit card statement as "Platinum NC Inc".

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